Defining and delivering the long-term Digital E-commerce Channels ("DCh") strategy, acquisition, and ongoing engagement plans across CE markets.
Ensuring that Online is managed safely and legally, mitigating any risk to the Tesco brand
Aligning "DCh" priorities and future propositions with business goals and evolving customer needs.
Translating digital shopping trends, customer behaviours, and competitive insights into strategic actions and long-term plans.
Ensuring delivery of key "DCh" initiatives, performance targets, and seamless end-to-end execution through strong cross-functional coordination and alignment.
Identifying capability gaps and future needs to evolve the "DCh" operating model and ensure CE wide readiness for growth.
Leading the "DCh" planning cycle, ensuring clear focus, investment logic, and measurable outcomes.
Owning the governance of digital initiatives and cross-functional delivery streams.
Championing data-led decision making and embedding a test and learn mindset.
Ensuring consistency and scalability of digital solutions across markets while responding to local needs.
Spotting, nurturing, and developing talents through coaching and mentoring.
Leading, inspiring, and developing my team, building a high-performing and motivated "DCh" function.
Representing "DCh" at the CE leadership level and influencing group-level digital strategy
Partnering with the Commercial and Customer teams to build a great end to end customer experience
- Strong Strategical Thinking
- Ability design and implement online retail operations and processes
- Proven 5 years of Experience in Operating Online Retail Channels
- People Management
- Strong Business English
- Innovative and Open Business Accumen
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