Italian-speaking Service Desk agent

An Italian-speaking Service Desk Agent role is open at our client who is prestigious multinational company, operating in Budapest.

Main Responsibilities

Provide remote support through different channels such as telephone, email, or chat.

Support our top customers using your specific language skills.

Troubleshoot IT-related issues and handle customer requests.

Take part in different projects

Communicate and pre-qualify on complex issues

Requirements

0.5-3 years of experience in Technical Support / Service Desk position

Fluency in English and Italian

MS office skills

Ability to organize own and other’s workload

Excellent interpersonal and communication skills

The company can offer

Competitive salary with compensation benefit package (Széchenyi Recreation Card, mutual aid fund, targeted health fund, pension fund, language course)

Dynamic, international work environment

Home office opportunity

Chance to grow professionally in the field of finance within a multinational environment

Flexible way of working according to the remote policy

Employee discounts program at various contracted partners

Career development opportunity

What you need to do now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send your CV to mvirag@hays.hu now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.