Serbian-Speaking Service Desk Agent

Serbian-speaking Junior Service Desk Analyst

A Serbian-speaking Junior Service Desk Analyst role is open at our client, who is prestigious multinational company, operating in Budapest.

This is an excellent chance to start your career in an international environment and gain experience in purchasing operations and vendor management.

We welcome applications from recent graduates and career starters!

Main Responsibilities

• Provide remote support through different channels such as telephone, email, or chat.

• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.

• Take part in different projects

• Communicate and pre-qualify on complex issues

Requirements

• 0-1 years of experience in Technical Support / Service Desk position (ideal for fresh graduates)

• Fluency in English and Serbian

• MS office skills

• Excellent interpersonal and communication skills

The company can offer

• Competitive salary with compensation benefit package (Széchenyi Recreation Card, mutual aid fund, targeted health fund, pension fund, language course)

• Dynamic, international work environment

• Home office opportunity

• Chance to grow professionally in the field of finance within a multinational environment

• Flexible way of working according to the remote policy

• Employee discounts program at various contracted partners

• Career development opportunity

What you need to do now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send your CV to mvirag@hays.hu now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.