Deputy Store Manager for Arena Mall/Mammut

We are looking for new DEPUTY STORE MANAGER who would be co-responsible for the store in Budapest. You will join our Store Manager Gergo and help him build an outstanding team with great results.What will your job look like? What your duties would be?Cooperate with Store Manager on daily business a be co-responsible for the store.Motivate the sales team to meet sales objectives.Follow all the processes and procedures in the store. Oversee the amount of goods needed, work with our in-house system, be responsible for regular inventory check and for some manipulation with cash.Behave and be an example for our Beauty Consultant.Maintain and increase standards of customer service.Deliver excellent service to ensure high levels of customer satisfaction.Respond to customer complaints and concerns in a professional manner.Cooperate with colleagues from different departments of the company (HR, Merchant, CC, Warehouse, Marketing etc.) Previous experience in retail (experience with leading a small teams is essential).High level of understanding KPI and other figures.High level of understanding all processes in the store. Right “business sense” and a talent for customer service.Knowledge of “hot” last trends in the field of beauty, passion for the world of cosmetics and perfumes.Solid knowledge of english language.(we prefer level B2)Talent for perfect customer service.Computer literacy as you will need it for work with MS Office or cash desk.Additionally, you should be interested in the further development of our store, have a proactive approach: you should coming up with new ideas in order to improve the functioning of the store and the entire customer experience. Challenging and interesting full-time job on the next level.Active participation in leadership program for SM & DSM.Space for your own development.A motivational reward bonus systemmeal vouchersdiscount on notino after the trial period (3 months)