Team Leader - Pharmacovigilance

Responsible for day-to-day workTimely reporting of Metrics and updating related quality tools/ trackers for deliverablesSetting performance goals for the teamEnsure appropriate distribution of work among direct reportsEnsure proper communication with Client (as applicable)Ensure that SLAs and KPIs are maintained as per contractual agreementPerform annual performance appraisals of direct reports and provide regular feedback to the teamReporting to their supervisor on performance, status and any escalations for the teamResponsible for motivation and retention of the teamCommunication of Resource issues / Resignations / Absconder to supervisorManaging assessment and development of team membersEnsure audit readiness at all timesEnsure adherence to internal and client procedures for self and teamEnsuring training compliance and proper documentation is maintained in line with Global Training Plan / Global Training Transcript for self and teamLead / guide associates in process improvement initiatives in agreement with Client Graduate / Postgraduate / Doctorate degree in Life sciences / Science / Health care / Pharmacy / Medical sciences or equivalent degreeMinimum 3 years of total PV experience from which minimum 1 year of experience in Team Leader/Team Coordinator roleFluency in EnglishEffective Communication skillsPerforming tasks accurately and in timely mannerLeadership and people management skillsSelf and Team motivationResult OrientedMetric Management Competitive salary and cafeteria benefits; All You Can Move Sport pass (at a discounted price), Medical benefits and other perksRisk and accident insuranceChance to be part of a rapidly expanding organizationTraining and continuous learning and certification opportunitiesMultilingual environment, native colleaguesPleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologiesEasy to access location and modern office buildings (easy to reach from city center)Reimbursable language coursesTeam events and Company events (cool and youthful parties with team-games)High value awards and recognitions, annual bonus for top performers, and annual salary review