Export Sales Order Management Senior Analyst (Fix-term, Maternity cover)

Responsible for managing the export sales order compliance process. This includes tasks such as export license assignment and verification, ensure controls complianceHandle documentation processes checking and validating export documents, determining optimal documentation requirementsWhen required, block the order for delivery or billing and responsible to follow up to remove delivery as appropriate when issue is resolved and liaise with the impacted stakeholders (e.g. Distribution)Support Customs Declaration whether through the GTP SAP module or via customs brokers specially in case of issues to solveYou will monitor the intercompany automation model to ensure its optimal execution through to the last billing entity, error detection and issues resolutionMonitor orders blocked and perform modification upon requests from the relevant stakeholders (e.g., delivery date change, quantity change, etc.) identify the reason associated and document the changes doneLiaise with local responsible to ensure the proper execution of stock allocation that has been previously set-up into the system. Ensure the right coordination to manage the exceptions, reschedule backorders, and investigate possibilities to mitigate to limit out of stock (Delay deliveries, Short-Shelf-Life stock)Liaise with Logistic (distribution & transport to ensure the deliveries and invoicing processes according to the expected lead times, and provide the necessary documentation for shipmentsContribute to continuous improvement of order processing as required by Manager, Global Process Lead At least 3 to 5 years Supply Chain experience with knowledge of order processing and customer service or similar (essential) preferably in PharmaAdvanced understanding of international trade, export documentation, and compliance requirementsOverall Order to cash knowledge including link with customer inventory management (essential)Strong problem solving, deductive and analytical skills (advantageous)Good business acumen (advantageous)Experience in process improvement project (advantageous)Participation in previous transition projects (advantageous) Hard and Soft SkillsHands-on experience of SAP (essential) preferably in S4 HanaExpertise in SAP GTS is a plusExtended practices of SD SAP module with different functionalitiesStrong understanding of customer inventory managementExperience with Case management tools (advantageous)Knowledge of Microsoft Office and expertise of MS Excel (essential)Ability to interact with internal and external stakeholders in issue resolution (essential)Is self-motivated, well organized, hard-working, detail-minded, clear thinker, quick learnerTeam player, able to work collaboratively transversally and with front line teams with an end-to-end mindset (essential)Good communication skills (essential)Well-inclined towards change and can work under pressure We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, the organization has doubled in size and increased its scope. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.