Customer Quality Engineer

Take part of Flow Chart, FMEA, CP preparationUnderstand customer driven processes and distribute information for the wider team (warranty/specific q. req)Regular monitoring and communication of customer requirements issued on the customer portalTake part of internal auditsPrepare / Support customer visitsRegular customer visit, improve customer satisfactionCollect / distribute quality related KPIsControl warranty trend and lead of warranty part analysis, communication with customer, report preparationLead of 0Km part analysis, communication with customer, 8D report preparation, LLParticipate gate review activityWork together with quality coordinator team to improve the qualityReviews the related manufacturing deliverables to ensure quality, safety and regulatory compliance are achievedCustomer representative – ensures that customer requirements are met: participating in the selection of special characteristic, participating in setting and reviewing quality objectives, leading the corrective and preventive actions, regular monitoring of customer scorecard, regular monitoring and communication of customer requirements issued on the customer portal At least 1-2yrs experience on Quality area (Automotive Industry preferred)BA / MSc on technical field requirements (mechanical or electrical engineer or technical manager field)Plant Quality controlling Excellent communication skills with the ability to clearly and directly communicate, both written and verballyAbility to counsel, guide, and evaluate the work of others in a manner that motivates the achievement of company goalsAbility to maintain confidentiality of informationEnglish knowledge is mandatory 2~3 years’ experience as a quality engineer appreciatedGerman would be great Personality expectations, competenciesAssertive - International mindsetTeamwork spirit