German-speaking Customer Service Coach

Our partner is a multinational company located in Budapest is looking for a German-speaking Customer Service Coach for a team of 15-20 members.Responsibilities: Prepare training materials and development plansDeliver customer service trainings and coaching sessionsProvide regular feedback and support the professional development of colleaguesIdentify gaps and needs, actively look for improvement opportunitiesWork closely with team leader and manager to create a positive and safe environment for the teamRequirements: 3-5 years’ experience in customer service/service desk positionsExperience in training, coaching and developing peopleFluency in German and EnglishExcellent communication, organisational skills, can-do attitudeThe company offersOpportunity to work in a dynamic multinational environmentOpportunity to grow personally and professionallyOpportunity to join a growing company with new projectsCompetitive salary and hybrid working option (3 days home office per week)If you’re interested in the position above, apply for the job and we will contact you as soon as possible!