Order Management Assistant

Have you recently started your career, or are you looking for an opportunity to gain experience in an international business environment?Do you speak English confidently and enjoy communicating with people from different countries?Join our Customer Service team and support our international customers and business partners across the CEEMEA region!This is a great opportunity to learn, develop your professional skills, and build a career within a global company.As an Order Management Assistant, you will play an important role in supporting our customers and ensuring that orders are processed smoothly.Your daily tasks will include: Communicating with our international customers and business partners in EnglishReceiving and processing customer orders in our internal systemsProviding information about products and order statusHandling customer questions and helping to resolve issuesWorking closely with colleagues from Customer Service, Logistics, and other departmentsSupporting the delivery of excellent customer service and customer satisfactionLearning about our products, systems, and business processesAlthough the position is located in Hungary, you will work closely with an international team based in Germany. Confident English communication skills (written and spoken) – this is essential1–2 years of experience in customer service, export logistics or supply chainCompleted secondary school educationGood working knowledge of MS Excel and other Microsoft Office applications.Strong communication and customer-focused attitudeGood attention to detail and organizational skillsA proactive mindset and willingness to learnAbility to work both independently and as part of a team( Comfort working in a fast-paced international environment )Comfortable working in a dynamic international environment and adapting to changing priorities Experience working in an international environmentOptical industry knowledge is an advantage Opportunity to gain valuable experience in an international companyFriendly and supportive team environmentHybrid working modelCompetitive benefits package including cafeteria, bonus, and insuranceEmployee discounts on our brandsUnlimited access to LinkedIn LearningLong-term career opportunities and internal mobility within HOYAAdditional day off on your birthdayCompany events and social activitiesA stable multinational company with a people-oriented culture