Post-Rental Administration Specialist

About the RoleWe are looking for a detail-oriented and responsible post-rental administration specialist to manage the financial and administrative processes that arise after vehicle rentals have been completed. In this role, you will review rental documentation, process post-rental charges, monitor outstanding balances, and work closely with several internal departments to ensure that all cases are handled accurately and efficiently.Key Responsibilities• Managing administrative processes related to completed vehicle rentals• Reviewing rental agreements, supporting documents and rental data• Handling post-rental financial and administrative matters• Recording post-rental charges, including damages, penalties, traffic-related fees and other additional costs, in the fleet management and billing systems• Preparing and issuing the necessary supporting documentation for post-rental charges• Following up on open cases and ensuring their timely resolution• Identifying incomplete or inconsistent documentation and coordinating the necessary corrections• Cooperating with Operations, Fleet Management, Finance and Customer Service• Escalating complex, disputed or high-value cases when necessary• Supporting internal reporting and general administrative workflows• Ensuring that all processes are handled in accordance with internal procedures and company policies • Strong administrative and organizational skills• High level of accuracy and attention to detail• Confident written and verbal communication skills• Customer-oriented but firm and professional approach• Ability to manage multiple cases and priorities independently• Strong problem-solving skills and a responsible attitude• Confidence in handling financial information and sensitive customer cases• Good knowledge of Microsoft Office, particularly Excel and Outlook• English language skills written and spoken (minimum B2 level) Nice to have• Previous experience in administration, customer service, finance, or the car rental industry is an advantage• German or Italian language skills • A responsible and varied administrative position• A stable position in a growing international company• A fully remote position with no requirement to work from an office• Comprehensive training on our internal processes and systems• The opportunity to work with several departments in an international environment• A supportive team and opportunities for professional development• Full-time, open ended Hungarian employment contract. Initial net salary for the first 3 months: 350, 000 HUF/month, with growth potential.